The Active Incident Counter widget displays the count of all active incidents in your infrastructure, based on the configuration of the widget. You can filter which incidents are included based on specific metric types or severity.
On this page
Use case
The Active Incident Counter widget is useful when:
- Monitoring the total number of active incidents in your infrastructure
- You want to see the number of specific incidents by metric or by severity
Examples
All active incidents
The widget shows the total number of incidents in your infrastructure.
Incidents related to Ping
In this example, the widget has been configured to show all critical incidents related to Ping.
Configuration
When creating or editing a widget, a drawer that shows the widget's configuration options slides out from the right. Each configurable option is described in the following table.
| Field | Description |
|---|
| Widget name | Name of the widget as it appears on the dashboard. This field shows the default name of the widget. Select the pen icon to rename the widget. |
| Severity levels | Select which severity level will be included in the calculated number of incidents. For example, selecting Critical displays the number of all critical incidents.
Values: |
| Metrics | Add the metrics that you want to include in the calculation of total incidents. |
| Filter metrics | You can also use the filters to fine-tune your search results. Values: - No filter
- By tags
- By option string
|
| Filter instance by | Filter instances by the following: The instances selected here will be included in the counter when incidents occur. |
| Hide incidents | Choose which incidents you do not want to include in the number of incidents displayed on the widget. Values: - Hide acknowledged incidents
- Hide incidents under maintenance
|