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Updated on 7/26/2019
Online Help
Active Incident Details
Direct link to topic in this publication:

The Active Incident Details widget provides the details of each active incident included in your filter. The configurable columns for different data points allows you display only the columns you care about. The ordering of the columns can be set along with which column is used for sorting (the carrot). Like most widgets, you can scope the results to specific instances and metrics.

On this page

Use case

The Active Incident Details  widget is useful when:

  • You want to see details about the incidents in your infrastructure
  • You want to see details about the active incidents on specific metrics, instances, or based on severity

Examples

All active incidents

The widget shows a detailed list of all the incidents in your infrastructure. 

All active incidents (with Age and Start Time)

In this example, the widget is customized to show only the age and start date of all incidents.

Configuration

When creating or editing a widget, a drawer that shows the widget's configuration options slides out from the right. Each configurable option is described in the following table. 

FieldDescription
Widget name

Name of the widget as it appears on the dashboard.

This field shows the default name of the widget. Select the pen icon to rename the widget. 

Filter Instance by                            

Filter instances by the following: 

  • No filter
  • Tags
  • Group
  • Name 

The details of the instances selected here will be displayed on the widget. 

MetricsAdd the metrics that you want to show up on the widget.
Filter Metrics

You can also use the filters to fine-tune your search results. 

Values:

  • No filter (default)
  • By tags
  • By option string
Incident Severity

Select the incidents to display on the widget based on severity level. For example, selecting Critical shows only the details of critical incidents.

Values:

  • Critical
  • Warning
  • All
Data Points

Select which data points you want to show or hide.

Values:

  • CounterMeasures
  • Ack
  • Server
  • FQDN
  • Service
  • Age
  • Start Time
  • Severity
Hide Incidents

Choose which incidents you do not want to include in the widget.

Values:

  • Hide acknowledged incidents
  • Hide incidents under maintenance​