If you decide, for whatever reason, to cancel your Panopta subscription, you can do so at any time by opening a new ticket with our billing team. If you're having trouble with Panopta, please try contacting us first, and we'll do our best to help you out. When submitting your cancellation request, please let us know the reason you're canceling. Any positive or negative feedback that you can provide regarding our service would be much appreciated, and we want to make sure we're doing all that we can to provide the highest level of service possible.
After the 30-day free trial period, no refunds are given. Cancellation will be effective either immediately or upon the customer's next billing date. Either way, no refunds for unused service will be provided.