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Updated on 11/14/2019
Online Help
Resolved Incident Counter
Direct link to topic in this publication:

The Resolved Incident Counter widget will display the count of recently resolved incidents in your account, based on the configuration of the widget. Like most widgets, you can scope the results to specific instances and metrics. 

On this page

Use case

The Resolved Incident Counter widget is useful when:

  • Monitoring the total number of recently resolved incidents for a specified time range in your infrastructure
  • You want to see the number of resolved incidents by metric or by severity for a specified time range

Examples

All resolved incidents

The widget shows the total number of recently resolved incidents in your infrastructure.


Configuration

When creating or editing a widget, a drawer that shows the widget's configuration options slides out from the right. Each configurable option is described in the following table.

Field
Description
Widget name
Name of the widget as it appears on the dashboard.

This field shows the default name of the widget. Select the pen icon to rename the widget. 
Severity levels

Select which severity level will be included in the calculated number of resolved incidents. For example, selecting Critical displays the number of all resolved critical incidents.

Values:

  • Critical
  • Warning
  • All
Metrics
Add the metrics that you want to include in the calculation of resolved incidents.
Filter metrics

You can also use the filters to fine-tune your search results. 

Values:

  • No filter
  • By tags
  • By option string
Filter instance by

Filter instances by the following: 

  • No filter
  • Tags
  • Group
  • Name 

Resolved incidents in the selected instances will be included in the calculation of resolved incidents.

Time Range

Shows the number of resolved incidents based on the selected time range.

Values:

  • Last hour (default)
  • Last 15 minutes
  • Last 6 hours
  • Last 12 hours
  • Last 24 hours
  • Last week
  • Last month
  • Last year