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Updated on 11/14/2019
Online Help
Resolved Incident Details
Direct link to topic in this publication:

The Resolved Incident Details widget provides the details of each recently resolved incident included in your filter. The configurable columns for different data points allow you to highlight the data that you require. The ordering of the columns can be set along with which column is used for sorting (the carrot). Like most widgets, you can scope the results to specific instances and metrics. 

On this page

Use case

The Resolved Incident Details widget is useful when:

  • You want to see details about the resolved incidents in your infrastructure
  • You want to see details about the resolved incidents on specific metrics, instances, or based on the incident's severity

Examples

All resolved incidents

The widget shows a detailed list of all the resolved incidents in your infrastructure. 

All resolved incidents (expanded and with the Severity data point)

This example shows an expanded Resolved Incident widget with the Severity data point activated.

Configuration

When creating or editing a widget, a drawer that shows the widget's configuration options slides out from the right. Each configurable option is described in the following table.


FieldDescription
Widget name
Name of the widget as it appears on the dashboard.

This field shows the default name of the widget. Select the pen icon to rename the widget. 
Filter Instance by                               

Filter instances by the following: 

  • No filter
  • Tags
  • Group
  • Name 
The details of the instances selected here will be displayed on the widget.
Metrics
Add the metrics that you want to show up on the widget
Filter Metrics
You can also use the filters to fine-tune your search results.

Values:
  • No filter (default)
  • By tags
  • By option string
Time Range
Shows the details of resolved incidents based on the selected time range.

Values:
  • Last 15 minutes
  • Last hour 
  • Last 6 hours
  • Last 12 hours
  • Last 24 hours (Default)
  • Last week
  • Last month
  • Last year
Data Points
Select which data points you want to show or hide.

Values:
  • CounterMeasures
  • Ack
  • Server
  • FQDN
  • Service
  • Age
  • Start Time
  • Severity