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Updated on 10/16/2019
Online Help
What's new
Direct link to topic in this publication:
  • What's new

October 15, 2019

  • The Instance Details page now exposes additional SNMP details
  • Improvements to the Advanced Line Graph dashboard widget
  • Kubernetes container instances in Panopta now use user-friendly names instead of randomized names

Bug fixes

  • Fixed an issue that prevents some users from creating On-call schedules
  • Fixed filtering and time issues with the Resolved Incident Details dashboard widget

October 9, 2019

  • When creating monitoring policy conditions, you can now choose between the OR and AND logical operators for tags with multiple entries (“linux, prod”) to control if an instance should match to any or of all of the entries
  • Added new API endpoints to trigger reprocessing of monitoring policies on a server and server group

Bug fixes

  • Fixed an issue in the Server Heatmap dashboard widget that sometimes prevented instances from appearing when filtering instances by group
  • Fixed an issue where some performance data for network devices are not appearing in the Instance Details page and instance drawers

October 7, 2019

  • The monitoring location for Kubernetes components now defaults to the cluster’s OnSight vCollector
  • On-call schedules can now be viewed in your own calendar by enabling the On-call schedule iCal feed option
  • The destination IP address is now displayed after performing a traceroute
  • Pending servers are now highlighted with a badge icon on the instance tree tab, on the left side of the page
  • The Advanced Line Graph dashboard widget is now available
  • The Instance Status and Back Up Hours metrics of RDS are now supported
  • The API now exposes the cloud provider ID of Azure and AWS instances
  • Added case-sensitive options when filtering Tags in the Monitoring Policy Workflow page

Bug fixes

  • Fixed overflow issues on some of the control panel pages
  • Fixed an issue that caused the HTML block dashboard widget to incorrectly display the content styling defined in the widget editor 
  • Fixed an issue that caused compound service incidents to occasionally start and end incorrectly during maintenance 

September 26, 2019

  • Improved templates to provide more control to how templates are applied to network devices and to which metrics using pattern matching
  • Moved the Test Check and Traceroute options to the Check Source tab of the Browser Synthetic (Multistep) configuration drawer


  • When editing a widget's title in the Dashboards, the changes will now only be saved after closing the drawer

Bug fixes

  • Fixed an issue that caused the Add an Item modal to be displayed incorrectly
  • Fixed an issue that prevented the Add an Item modal from loading when the Add button is clicked from the Infrastructure Map
  • Fixed an issue that caused a template to be applied to an instance multiple times

September 23, 2019

  • Continued updates to the new Instance Details page
  • To verify the status of an automated Agent installation, a Pending status filter has been added to the API
  • Added a Provider column to the Cloud Integrations table that shows whether a cloud service is AWS or Azure
  • Simulating an outage now creates an incident with its corresponding severity rather than always using Warning
  • Custom incidents created via the API now support configurable auto close time and default to not closing 

Bug fixes

  • Fixed rendering issues when hovering over some instances in the Infrastructure Map
  • Fixed an issue that opens a different instance from the one selected in the Infrastructure Map
  • Fixed UI and rendering issues in the Dashboard
  • Fixed the behavior of graph legend options for SNMP resources in the Dashboard
  • Fixed an issue where a timeframe couldn’t be selected in Public Dashboards 
  • Fixed an issue that causes Outage ID queries from the server/{ID}/outage endpoint to fail with an HTTP 404 error 
  • Fixed an issue in the Kubernetes Details page that incorrectly displays the graph height when hovering over an instance
  • Fixed an issue that causes the Single Metric widget to break when switching between timescales
  • Fixed an issue that automatically removes spaces from tags when the Save button is selected

Septmeber 12, 2019

  • We've redesigned the incident alert emails. Email support@panopta.com to have them enabled now
  • Continued updates to the new Instance Details page
  • Several improvements to the Dashboard and Dashboard configuration drawer

Bug fixes

  • Fixed an issue that prevents the Availability report from showing the full name of the report
  • Fixed a Monitoring Policy issue that constantly re-applies auto-templates and logs the activity as Panopta Support instead of System
  • Fixed an issue in Infrastructure Map that incorrectly displays the graph height when hovering over an instance
  • Fixed an issue in the Panopta AWS integration that prevents the Elastic Load Balancer from being discovered when performing manual discovery when using tag filtering 

September 10, 2019

  • Continued updates to the new Instance Details page
  • JSON-based custom metrics now support epoch time
  • Improved the performance of the Incident History page

Bug fixes

  • Fixed an issue that caused an incident's end time to be shown earlier than its start time
  • Fixed Selenese (Selenium commands) issues when doing browser synthetic checks
  • Fixed an issue in the Monitoring Policy Workflow that caused changes from a duplicated ruleset to be applied to the original ruleset
  • Fixed an issue that caused Critical incidents to show up as Warning incidents
  • Fixed an issue that prevented some Azure and AWS instances from populating the Size or Type internal attributes

September 3, 2019

  • Continued updates to the new Instance Details page
  • For multi-tenant accounts, sub-tenants can now use the OnSight vCollector belonging to the master account as a monitoring location 
  • Step annotations can be added to Browser Synthetic checks to aid in identifying where the check experienced issues
  • We started rolling out our new incident alert emails. Email support@panopta.com to have them enabled now
  • Improved templates to allow FQDN pattern matching for network service check metrics
  • An end date can now be selected as an option when creating a maintenance window
  • VMWare credentials can now be managed from a single location
  • Added SNMP walk support for out of order OIDs

Bug fixes

  • Fixed an issue that caused delays to the creation of incidents under particular circumstances 
  • Fixed an issue in the new Instance Details page that prevented the SNMP Heartbeat Alert Timeline from showing up in servers running SNMP

August 28, 2019

  • Continued updates to the new Instance Details page
  • Improved handling of SNMP discoveries when OIDs are not able to be located

Bug fixes

  • Fixed an issue that causes errors when adding tags to network devices
  • Fixed an issue with the MySQL integration when upgrading to the new multi-instance supporting version

August 20, 2019

  • Continued updates to the new Instance Details page
  • Updated log messaging resulting from default template application
  • Improved the performance of the Group page

August 14, 2019

  • ServiceNow Incident Management integration is now available
  • Improvements to the Webhooks integration UI
  • Continued updates to the new Instance Details page

August 8, 2019

  • Upon installation of the Panopta Agent, EC2 discovery will only occur if a matching Cloud Connection is found
  • Charts now use the user's specified timezone instead of the browser's local timezone
  • Azure Storage integration is now available

Bug fixes

  • Fixed Azure VM naming issues
  • Fixed rendering issues on the Instance Details page when editing the instance name
  • Fixed an issue with the Azure integration that causes the CPU Credits Remaining to display a 0 value
  • Fixed an issue with the auto-suggestion of tags when creating metrics

August 6, 2019

  • All activities related to the Monitoring Policy Workflow are now logged as system-initiated 
  • Instance Details page update:
    • Added a checkbox in the Monitoring Config tab that allows you to select all of the metrics within a category
  • VMWare integration update:
    • All available network service checks can now be added to VMWare hosts
    • Error messages when configuring the VMWare integration are now more detailed 

Bug fixes

  • Fixed an issue that causes some metrics to be included in the availability calculation even if the option to do so is not selected 
  • Fixed SSL certificate expiration issues
  • Fixed an issue that prevented template changes to be applied to certain instances in nested groups 
  • Fixed an issue in the Infrastructure Host Map that prevented the Ping response time graph for network devices from showing up

August 1, 2019

  • Improvements to the Instance Details page:
    • The Instance Configuration drawer now slides out when you click the server name or the Edit button
  • Improvements to our underlying template system have enabled more configuration options in Disks, Windows, Services, and MS SQL. Further documentation will be available soon

Bug fixes

  • Fixed the Flow Traffic link on the Instance Details page
  • Fixed rich metadata issues when editing an agent metric
  • Fixed trigger time issues with some server maintenance schedules

July 29, 2019

  • Various UX improvements for the new Instance Details page

Bug fixes

  • Fixed a bug in the Windows agent related to SQL Server metrics that do not have configuration options

July 24, 2019

  • The Linux agent now supports sourcing JSON-based CounterMeasures from remote repositories
  • Improved the performance of the Monitoring Policy page
  • The new Instance Details page is now available in beta - you can opt-in to it from any Instance Details page
  • Improved merging logic for EC2 instances discovered during agent installation

Bug fixes

  • Fixed a line graph bug that caused some series to not get updated when zooming in on the graph
  • Fixed Infrastructure Map rendering issues when using Internet Explorer
  • Fixed an issue that prevented cloud credentials from being saved
  • Fixed an issue where some scheduled server maintenance may fail to trigger on the defined date/time
  • Fixed UI issues on the Incident flyout
  • Fixed an issue that prevented Windows CounterMeasure to work properly on some version of Windows Server 2012 PowerShell

July 17, 2019

  • LDAP Port and LDAP Search synthetic check options are now available in the Active Directory monitoring category

Bug fixes

  • Fixed an issue in the Dashboard where some summary table widgets may not load correctly
  • Fixed an issue that prevented the configured notification delay of a template to be applied to a server
  • Fixed an issue in the server group page where pagination limit control does not work
  • Fixed trigger time issues with some server maintenance schedules
  • Fixed a rendering issue with performance chart graphs

July 10, 2019

  • SQLServer session checks can now be performed from the OnSight vCollector
  • Domain authorization can now be used in MS SQL session tests
  • Native integration with VMWare is now available - email support@panopta.com for more information

Bug fixes

  • Fixed an issue where maintenance schedules are incorrectly displayed on the control panel

June 25, 2019

  • Kubernetes Details page updates
    • The Container Overview drawer now slides out when a container is selected in the Infrastructure section

       

    • On the Pod Overview drawer, performance metrics are now grouped by metric
  • Improvements to how decommissioned Kubernetes components are identified and removed
  • Added the cause of an incident to the incident table and when hovering over the incident badge
  • Added support for pulling all processes from Linux via the Agent. Processes are now available as a dimension in the Monitoring Policy Workflow
  • Updated the Metric Export report to show individual metrics for network devices

Bug fixes

  • Fixed a bug that caused some maintenance periods from beginning
  • Fixed an issue where clicking a CounterMeasure beaker from the Incidents page fails or produces an empty drawer
  • Fixed an issue in Monitoring Policy Workflow where rule names are overflowing

June 21, 2019

  • The Monitoring Locationdropdown menu when creating a network service check is now searchable

     

  • Performance improvements on the following:
    • Instance tree
    • Tag rendering
    • Navigation
  • Line graph styling updates

     

Bug fixes

  • Fixed an issue with retrieving Instance history data
  • Fixed an issue where the template icon does not appear next to metrics

June 17, 2019

  • Added support for creating CounterMeasures using JSON 
  • Improved handling of race conditions between Maintenance Period start and incident detection
  • Network service checks can now be added to Kubernetes services

Bug fixes

  • Fixed an issue where changing a report's name updates the email subject but does not change the report's filename
  • Fixed an issue where some Kubernetes tags are duplicated in the Instance Details page

June 12, 2019

  • If a generated report is named, the name of the report will now be included in the report's email subject line and filename

Bug fixes

  • Fixed a bug that prevented the incidents table from loading

June 11, 2019

Bug fixes

  • Fixed an issue where the private IP address of some AWS instances do not appear properly in the Panopta control panel

June 5, 2019

  • Updated the Dashboard header UI
  • Added the Servicestable to the Kubernetes Detailspage - email support@panopta.com for more information
  • When deleting Docker hosts, child containers related to the host are now also deleted 

Bug fixes

  • Fixed rendering issues on the Performance tab of the Instance Details page
  • Fixed an issue where a deleted drive may re-appear for the Window Disk Logical metric via Template after upgrading the Agent
  • Fixed a bug with the auto-tagging of operating systems and incorrect Linux tagging in Monitoring Policy Workflow

May 29, 2019

  • Writing Multistep checks using JavaScript is now available in beta - email support@panopta.com for more information
  • Improved rendering of Kubernetes objects in the instance tree
  • Nodes and Pods on the Kubernetes cluster page can be clicked to reveal more details
  • VMWare processes can now be monitored with the Linux agent

May 21, 2019

  • Support for integrating with Kubernetes is available in Alpha. Email support@panopta.com for more information

Bug fixes

  • Fixed an issue saving multistep checks containing unicode
  • Fixed a bug where passwords were being cleared when saving HTTPs checks utilizing basic authentication
  • Fixed a bug where manually added FQDN's were being deleted from instances after agent meta-data sync

May 15, 2019

  • Improved the display of SNMP port information in the Control Panel and alert emails
  • Jira and Jira Service Desk are now available as integrations
  • When an incident occurs on a secondary FQDN, it is now included in Slack incident messages

Bug fixes

  • Fixed an issue where special characters in tags were leading to duplicates
  • Fixed an issue where resellers were not able to properly configure agent heartbeat alert timelines on tenant instances

May 8, 2019

  • Integration with Nagios is now available - email support@panopta.com for more information 
  • Modified the SNMP anomaly description so that metric details are included in alert messages 

Bug fixes

  • Fixed an issue where Docker performance metrics are not displayed on the Instance page drawer
  • Fixed an issue that causes the search input field to not appear on several tables 
  • Fixed an issue that causes duplicate disk metrics to be applied to an instance when re-applying a template

May 6, 2019

  • Default Monitoring templates can now be applied to sub-tenant accounts via the Monitoring Policy Workflow
  • Integration with ElastiFlow is now available for PoC - email support@panopta.com for more information 
  • The primary monitoring location can now be set for ELB and ELBv2
  • UI updates to the following:
    • Server Summary widget
    • Server Heatmap widget
    • Metric Heatmap widget
    • Gauge widget
    • Bar Chart widget
    • Stoplight widget

Bug fixes

  • Fixed an issue decrypting certs for certain HTTPs checks 
  • Fixed an issue where some users with the Server Admin role are unable to access sub-groups on the Instance tree
  • Fixed an issue where some Azure instances are not added to Panopta after the auto-discovery process

May 1, 2019


April 29, 2019

  • Synthetic checks from the OnSight vCollector can now be added to the following AWS services:
    • EC2
    • ELB
    • ELBv2
    • RDS
  • Added the following metrics to track the number of containers running on a Docker host:
    • Number of containers running
    • Number of containers running by name
    • Number of containers running by image
  • UI updates to the following:
    • Create New Dashboard modal
    • Aggregated Metric widget
    • Single Metric widget
    • Stoplight widget

Bug fixes

  • Fixed an issue in the Infrastructure Map details pane where some metrics may not load
  • Fixed an issue where an error occurs when putting a server group under maintenance
  • Fixed an issue where the Stoplight and Up/Down dashboard widgets are not updating properly
  • Fixed an issue in the control panel where attempting to delete a pending user causes an infinite redirect
  • Fixed an issue where multiple instances of the same app appear as discovered on an instance
  • Fixed an issue where there is no action taken when attempting to approve a pending user. The user remains in pending  
  • Fixed an issue with users are unable to add or edit users from the control panel

April 22, 2019

  • Added the By Metric Type filter to the Scope section when creating an Availability report

April 18, 2019

  • Added support for Docker metrics to the Infrastructure Map flyout

Bug fixes

  • Fixed an issue in the All Instances page where some templates may appear to have an incident even though there are no incidents on any metric within the template
  • Fixed an issue where a scheduled Monthly Availability report executes a day earlier than the configured date
  • Fixed UI issues on the Canned Report scheduling window

April 17, 2019

  • Added AWS and Azure default monitoring as part of the Monitoring Policy Workflow
  • Added the global SSO enablement login flag option to the SSO configuration drawer
  • Additional FQDNs can now be manually added to Elastic Load Balancing (ELB and ELBv2) AWS instances
  • HTTP and HTTPS checks can now be performed for Elastic Load Balancing (ELB and ELBv2) AWS instances
  • Performance improvements for the Instance Group tree
  • Applying templates with active maintenance will properly start maintenance immediately on application targets

Bug fixes

  • Fixed the following API-related issues:
    • Internal Server error occurs when creating a user via the API without defining a user password within the payload
    • The API GET /USER endpoint is returning a larger than expected number of users as external
    • Unable to use the API to modify users that were invited externally
    • Deleting a user via the API only removes the user-assigned roles
    • Users created via the API loses their defined role if the group is not defined in the payload
  • Fixed SSL certificate expiration issues 
  • Fixed an error in the Edit Server modal where saving after applying tags fails

April 1, 2019

  • Multi-tenant users now have the option to use a single SSO configuration for both primary and child accounts 
  • Updated the user/user_ID endpoint of the API with a new method for adding or replacing tags 
  • Visual updates to the Up/down widget
    • The Metric name and Incident ID are now displayed
    • Selecting the Incident ID opens a new tab

Bug fixes

  • Fixed an issue where selecting a time range from the dashboard does not update the data displayed on the widgets

March 27, 2019

  • Updated the /server endpoint of the API with the countermeasures_enabled field to show if CounterMeasures is enabled on a server
  • Improved the load time performance of the Resolved Incident details widget

Bug fixes

  • Fixed an issue where confirmation check locations are not automatically updating when public monitoring locations are whitelisted
  • Fixed an issue where searching for servers with a deleted status using the API only returns servers that have a server_group entry
  • Fixed an issue where recurring maintenance schedules cannot be deleted via the API

March 21, 2019

Bug fixes

  • Fixed an issue where changes made to an On-Call schedule are not applied and continuously reverts back to a previous schedule
  • Fixed an issue where some entries are duplicated in the instance tree
  • Fixed an issue where an error occurs when connecting to Slack

March 19, 2019

  • Updated the OnSight vCollector standalone installer (one-liner) to support tags, templates, and instance group

Bug fixes

  • Fixed an issue where an error occurs when inviting non-Panopta users to a Panopta account
  • Fixed an issue where the password field is not displayed when the Allow non-SSO Login box is selected while configuring Okta
  • Fixed an issue where an error occurs when switching accounts and then visiting the Infrastructure Map
  • Fixed an issue where None is getting appended to cloud metrics in templates
  • Fixed an issue where adjusting the timescale do not work on the Aggregated Availability metric 

March 14, 2019

  • The HTML title shown on the tab on the Status Page now uses it's configured name instead of Panopta Public Reports
  • The option to convert instances to network devices is now available on the Discovered Instances tab for OnSights

    .

Bug fixes

  • Fixed an issue where template expressions with a slash ( \ ) are getting escaped more than once
  • Fixed an issue where items are filtered by the first letter of the search string instead of the whole string when performing a search in the instances pane
  • Fixed an issue where the exclude from availability flag option was not being applied correctly

March 6, 2019

  • Performance improvements to global instance tree

Bug fixes

  • Fixed an issue where text overflows outside of an Infrastructure Map flyout
  • Fixed an issue where paused metrics do not appear when configuring single metric widgets
  • Fixed an issue in the Dashboard where some metrics do not appear when setting up widget
  • Fixed an issue in the Incidents page where some active incidents' details do not show up
  • Fixed an issue in the Dashboard where the tooltip when hovering over a widget does not appear correctly 
  • Fixed an issue where an incident discovered while under maintenance does not re-open once maintenance ends

February 20, 2019

  • Improved handling of OnSight skew alerts to prevent alert flapping

Bug fixes

  • Fixed an issue where errors are raised when editing cloud discovery records 

February 12, 2019

  • Introduced performance improvements for the Instance tree 
  • Creating network devices via the API is now supported
  • Updated the Metric Configuration Report to show paused metrics

Bug fixes

  • Fixed an issue where some CloudWatch metrics are generating several results for the same timestamp
  • Fixed an issue in the Dashboard where the drive letter is missing from the bar chart series name
  • Fixed an issue where disabling certificate verification also disables the warning for expiring certificates
  • Fixed an issue where the filter for Templates do not work in the Instance tree and all other pages where the Templates filter is available 

February 6, 2019

  • Agent Metrics can now be paused and unpaused using the API by using a PUT request 

Bug fixes

  • Fixed an issue where some Active Incident notifications remain even if the incidents that caused the notification were resolved
  • Fixed an issue where a notification is sent every 30 minutes at the start of the On-Call even if the configured amount of time is for more than 30 minutes
  • Fixed an issue where some cloud metrics are not appearing in the Instances drawer of the Infrastructure Map
  • Fixed an issue where some EC2 instances are removed even though their Cloud Connection was deleted

January 31, 2019

Bug fixes

  • Fixed an issue where negative pattern match for templates is producing incorrect metric results
  • Fixed an issue where certain AWS CloudWatch metrics were being improperly imported
  • Fixed an issue where some public and non-public dashboards are rendered incorrectly

January 24, 2019

  • Improved handling of multiple CounterMeasure instances with conflicting states
  • A tooltip with the full metric configuration is shown when hovering over a truncated metric name in the Infrastructure Map flyouts 
  • Individual metrics can now be selected when creating a maintenance schedule. Monitoring will continue as usual for metrics that were not selected

  • The latest version of Panopta OnSight for AWS is now available in the AWS Marketplace

Bug fixes

  • Fixed an issue with a missing field when issuing a request for a list of all servers using Panopta's API
  • Fixed an issue with the Link Slack User modal not displaying correctly when using Chrome or Safari

January 22, 2019

  • Changes were made so that when adding an On-Call, the On-Call Schedule drawer slides out instead of displaying a modal
  • UX changes to the Tag Usage drawer
  • OnSight updates (See Upgrade the OnSight vCollector)
    • Improved syncing performance of large metric payloads 
    • Added support for manual insertion of SSL certificates in network checks 
    • Added vCollector check latency alert functionality
    • Improved logic for processing diagnostic data reporting
    • Improved vCollector web UI upgrade support
    • Added additional permissions checking for systems running SELinux
    • Improved network discovery logic when adding new instances via vCollector
    • Improved multistep check engine tuning for vCollectors
    • Improved packet loss detection when running network checks

Bug fixes

  • Fixed an issue with search not working in Account History. To verify, go to Accounts History then perform a search
  • Fixed spacing issue in the Infrastructure Map when there is more than one incident at a time

January 16, 2019

  • Infrastructure Maps are now generally available for non-reseller accounts - you can read more about them here
  • AWS Aurora Serverless is now available through the AWS integration (make sure to update your IAM policy)
  • Do you use docker? Our support is coming soon and we want your input! Email mark@panopta.com for more info

Bug fixes

  • Fixed an issue with custom metrics not showing as available when added via template

January 9, 2019

  • When clicking a node in the Infrastructure Map, a detailed instance pane slides out on the right
  • Metric names can now be overwritten from the Edit Metric pane
  • Various UX tweaks

Bug fixes

  • Fixed a bug where real-time tests were ignoring SSL verification opt-in
  • Fixed a bug where certain HTTPs connection errors were being categorized as timeouts
  • Fixed a bug that impacted Azure Virtual Machine imports if the Virtual Machine had corrupted network interface
  • Fixed a bug where EC2 tags were being imported when tag imports had been turned off