[-]
  
[-]
  
  
  
  
  
  
  
 
 
[-]
  
  
  
  
[-]
  
 [+]
  
[-]
Monitoring
  
 [+]
 [+]
 [+]
  
[-]
Monitoring guides
  
  
[-]
Templates
  
  
  
[-]
Cloud monitoring
 [+]
  
  
 [+]
Kubernetes
[-]
Network checks
 [+]
  
  
  
[-]
 [+]
  
  
  
  
  
  
 [+]
 [+]
 [+]
 [+]
[-]
CounterMeasures
  
 [+]
 [+]
  
  
[-]
Panopta OnSight
 [+]
 [+]
[-]
SNMP
 [+]
  
[-]
Alerting
 [+]
 [+]
 [+]
 [+]
 [+]
[-]
Reporting
  
  
  
[-]
Maintenance
  
  
[-]
API
  
  
  
  
[-]
Users, Groups, and Authentication
 [+]
  
  
  
[-]
Billing and Payments
  
  
  
  
  
  
 
[-]
  
  
  
  
  
  
  
  
  
  
  
  
Updated on 9/13/2019
Online Help
What's new
Direct link to topic in this publication:
  • What's new

Septmeber 12, 2019

  • We've redesigned the incident alert emails. Email support@panopta.com to have them enabled now
  • Continued updates to the new Instance Details page
  • Several improvements to the Dashboard and Dashboard configuration drawer

Bug fixes

  • Fixed an issue that prevents the Availability report from showing the full name of the report
  • Fixed a Monitoring Policy issue that constantly re-applies auto-templates and logs the activity as Panopta Support instead of System
  • Fixed an issue in Infrastructure Map that incorrectly displays the graph height when hovering over an instance
  • Fixed an issue in the Panopta AWS integration that prevents the Elastic Load Balancer from being discovered when performing manual discovery when using tag filtering 

September 10, 2019

  • Continued updates to the new Instance Details page
  • JSON-based custom metrics now support epoch time
  • Improved the performance of the Incident History page

Bug fixes

  • Fixed an issue that caused an incident's end time to be shown earlier than its start time
  • Fixed Selenese (Selenium commands) issues when doing browser synthetic checks
  • Fixed an issue in the Monitoring Policy Workflow that caused changes from a duplicated ruleset to be applied to the original ruleset
  • Fixed an issue that caused Critical incidents to show up as Warning incidents
  • Fixed an issue that prevented some Azure and AWS instances from populating the Size or Type internal attributes

September 3, 2019

  • Continued updates to the new Instance Details page
  • For multi-tenant accounts, sub-tenants can now use the OnSight vCollector belonging to the master account as a monitoring location 
  • Step annotations can be added to Browser Synthetic checks to aid in identifying where the check experienced issues
  • We started rolling out our new incident alert emails. Email support@panopta.com to have them enabled now
  • Improved templates to allow FQDN pattern matching for network service check metrics
  • An end date can now be selected as an option when creating a maintenance window
  • VMWare credentials can now be managed from a single location
  • Added SNMP walk support for out of order OIDs

Bug fixes

  • Fixed an issue that caused delays to the creation of incidents under particular circumstances 
  • Fixed an issue in the new Instance Details page that prevented the SNMP Heartbeat Alert Timeline from showing up in servers running SNMP

August 28, 2019

  • Continued updates to the new Instance Details page
  • Improved handling of SNMP discoveries when OIDs are not able to be located

Bug fixes

  • Fixed an issue that causes errors when adding tags to network devices
  • Fixed an issue with the MySQL integration when upgrading to the new multi-instance supporting version

August 20, 2019

  • Continued updates to the new Instance Details page
  • Updated log messaging resulting from default template application
  • Improved the performance of the Group page

August 14, 2019

  • ServiceNow Incident Management integration is now available
  • Improvements to the Webhooks integration UI
  • Continued updates to the new Instance Details page

August 8, 2019

  • Upon installation of the Panopta Agent, EC2 discovery will only occur if a matching Cloud Connection is found
  • Charts now use the user's specified timezone instead of the browser's local timezone
  • Azure Storage integration is now available

Bug fixes

  • Fixed Azure VM naming issues
  • Fixed rendering issues on the Instance Details page when editing the instance name
  • Fixed an issue with the Azure integration that causes the CPU Credits Remaining to display a 0 value
  • Fixed an issue with the auto-suggestion of tags when creating metrics

August 6, 2019

  • All activities related to the Monitoring Policy Workflow are now logged as system-initiated 
  • Instance Details page update:
    • Added a checkbox in the Monitoring Config tab that allows you to select all of the metrics within a category
  • VMWare integration update:
    • All available network service checks can now be added to VMWare hosts
    • Error messages when configuring the VMWare integration are now more detailed 

Bug fixes

  • Fixed an issue that causes some metrics to be included in the availability calculation even if the option to do so is not selected 
  • Fixed SSL certificate expiration issues
  • Fixed an issue that prevented template changes to be applied to certain instances in nested groups 
  • Fixed an issue in the Infrastructure Host Map that prevented the Ping response time graph for network devices from showing up

August 1, 2019

  • Improvements to the Instance Details page:
    • The Instance Configuration drawer now slides out when you click the server name or the Edit button
  • Improvements to our underlying template system have enabled more configuration options in Disks, Windows, Services, and MS SQL. Further documentation will be available soon

Bug fixes

  • Fixed the Flow Traffic link on the Instance Details page
  • Fixed rich metadata issues when editing an agent metric
  • Fixed trigger time issues with some server maintenance schedules

July 29, 2019

  • Various UX improvements for the new Instance Details page

Bug fixes

  • Fixed a bug in the Windows agent related to SQL Server metrics that do not have configuration options

July 24, 2019

  • The Linux agent now supports sourcing JSON-based CounterMeasures from remote repositories
  • Improved the performance of the Monitoring Policy page
  • The new Instance Details page is now available in beta - you can opt-in to it from any Instance Details page
  • Improved merging logic for EC2 instances discovered during agent installation

Bug fixes

  • Fixed a line graph bug that caused some series to not get updated when zooming in on the graph
  • Fixed Infrastructure Map rendering issues when using Internet Explorer
  • Fixed an issue that prevented cloud credentials from being saved
  • Fixed an issue where some scheduled server maintenance may fail to trigger on the defined date/time
  • Fixed UI issues on the Incident flyout
  • Fixed an issue that prevented Windows CounterMeasure to work properly on some version of Windows Server 2012 PowerShell

July 17, 2019

  • LDAP Port and LDAP Search synthetic check options are now available in the Active Directory monitoring category

Bug fixes

  • Fixed an issue in the Dashboard where some summary table widgets may not load correctly
  • Fixed an issue that prevented the configured notification delay of a template to be applied to a server
  • Fixed an issue in the server group page where pagination limit control does not work
  • Fixed trigger time issues with some server maintenance schedules
  • Fixed a rendering issue with performance chart graphs

July 10, 2019

  • SQLServer session checks can now be performed from the OnSight vCollector
  • Domain authorization can now be used in MS SQL session tests
  • Native integration with VMWare is now available - email support@panopta.com for more information

Bug fixes

  • Fixed an issue where maintenance schedules are incorrectly displayed on the control panel

June 25, 2019

  • Kubernetes Details page updates
    • The Container Overview drawer now slides out when a container is selected in the Infrastructure section

       

    • On the Pod Overview drawer, performance metrics are now grouped by metric
  • Improvements to how decommissioned Kubernetes components are identified and removed
  • Added the cause of an incident to the incident table and when hovering over the incident badge
  • Added support for pulling all processes from Linux via the Agent. Processes are now available as a dimension in the Monitoring Policy Workflow
  • Updated the Metric Export report to show individual metrics for network devices

Bug fixes

  • Fixed a bug that caused some maintenance periods from beginning
  • Fixed an issue where clicking a CounterMeasure beaker from the Incidents page fails or produces an empty drawer
  • Fixed an issue in Monitoring Policy Workflow where rule names are overflowing

June 21, 2019

  • The Monitoring Locationdropdown menu when creating a network service check is now searchable

     

  • Performance improvements on the following:
    • Instance tree
    • Tag rendering
    • Navigation
  • Line graph styling updates

     

Bug fixes

  • Fixed an issue with retrieving Instance history data
  • Fixed an issue where the template icon does not appear next to metrics

June 17, 2019

  • Added support for creating CounterMeasures using JSON 
  • Improved handling of race conditions between Maintenance Period start and incident detection
  • Network service checks can now be added to Kubernetes services

Bug fixes

  • Fixed an issue where changing a report's name updates the email subject but does not change the report's filename
  • Fixed an issue where some Kubernetes tags are duplicated in the Instance Details page

June 12, 2019

  • If a generated report is named, the name of the report will now be included in the report's email subject line and filename

Bug fixes

  • Fixed a bug that prevented the incidents table from loading

June 11, 2019

Bug fixes

  • Fixed an issue where the private IP address of some AWS instances do not appear properly in the Panopta control panel

June 5, 2019

  • Updated the Dashboard header UI
  • Added the Servicestable to the Kubernetes Detailspage - email support@panopta.com for more information
  • When deleting Docker hosts, child containers related to the host are now also deleted 

Bug fixes

  • Fixed rendering issues on the Performance tab of the Instance Details page
  • Fixed an issue where a deleted drive may re-appear for the Window Disk Logical metric via Template after upgrading the Agent
  • Fixed a bug with the auto-tagging of operating systems and incorrect Linux tagging in Monitoring Policy Workflow

May 29, 2019

  • Writing Multistep checks using JavaScript is now available in beta - email support@panopta.com for more information
  • Improved rendering of Kubernetes objects in the instance tree
  • Nodes and Pods on the Kubernetes cluster page can be clicked to reveal more details
  • VMWare processes can now be monitored with the Linux agent

May 21, 2019

  • Support for integrating with Kubernetes is available in Alpha. Email support@panopta.com for more information

Bug fixes

  • Fixed an issue saving multistep checks containing unicode
  • Fixed a bug where passwords were being cleared when saving HTTPs checks utilizing basic authentication
  • Fixed a bug where manually added FQDN's were being deleted from instances after agent meta-data sync

May 15, 2019

  • Improved the display of SNMP port information in the Control Panel and alert emails
  • Jira and Jira Service Desk are now available as integrations
  • When an incident occurs on a secondary FQDN, it is now included in Slack incident messages

Bug fixes

  • Fixed an issue where special characters in tags were leading to duplicates
  • Fixed an issue where resellers were not able to properly configure agent heartbeat alert timelines on tenant instances

May 8, 2019

  • Integration with Nagios is now available - email support@panopta.com for more information 
  • Modified the SNMP anomaly description so that metric details are included in alert messages 

Bug fixes

  • Fixed an issue where Docker performance metrics are not displayed on the Instance page drawer
  • Fixed an issue that causes the search input field to not appear on several tables 
  • Fixed an issue that causes duplicate disk metrics to be applied to an instance when re-applying a template

May 6, 2019

  • Default Monitoring templates can now be applied to sub-tenant accounts via the Monitoring Policy Workflow
  • Integration with ElastiFlow is now available for PoC - email support@panopta.com for more information 
  • The primary monitoring location can now be set for ELB and ELBv2
  • UI updates to the following:
    • Server Summary widget
    • Server Heatmap widget
    • Metric Heatmap widget
    • Gauge widget
    • Bar Chart widget
    • Stoplight widget

Bug fixes

  • Fixed an issue decrypting certs for certain HTTPs checks 
  • Fixed an issue where some users with the Server Admin role are unable to access sub-groups on the Instance tree
  • Fixed an issue where some Azure instances are not added to Panopta after the auto-discovery process

May 1, 2019


April 29, 2019

  • Synthetic checks from the OnSight vCollector can now be added to the following AWS services:
    • EC2
    • ELB
    • ELBv2
    • RDS
  • Added the following metrics to track the number of containers running on a Docker host:
    • Number of containers running
    • Number of containers running by name
    • Number of containers running by image
  • UI updates to the following:
    • Create New Dashboard modal
    • Aggregated Metric widget
    • Single Metric widget
    • Stoplight widget

Bug fixes

  • Fixed an issue in the Infrastructure Map details pane where some metrics may not load
  • Fixed an issue where an error occurs when putting a server group under maintenance
  • Fixed an issue where the Stoplight and Up/Down dashboard widgets are not updating properly
  • Fixed an issue in the control panel where attempting to delete a pending user causes an infinite redirect
  • Fixed an issue where multiple instances of the same app appear as discovered on an instance
  • Fixed an issue where there is no action taken when attempting to approve a pending user. The user remains in pending  
  • Fixed an issue with users are unable to add or edit users from the control panel

April 22, 2019

  • Added the By Metric Type filter to the Scope section when creating an Availability report

April 18, 2019

  • Added support for Docker metrics to the Infrastructure Map flyout

Bug fixes

  • Fixed an issue in the All Instances page where some templates may appear to have an incident even though there are no incidents on any metric within the template
  • Fixed an issue where a scheduled Monthly Availability report executes a day earlier than the configured date
  • Fixed UI issues on the Canned Report scheduling window

April 17, 2019

  • Added AWS and Azure default monitoring as part of the Monitoring Policy Workflow
  • Added the global SSO enablement login flag option to the SSO configuration drawer
  • Additional FQDNs can now be manually added to Elastic Load Balancing (ELB and ELBv2) AWS instances
  • HTTP and HTTPS checks can now be performed for Elastic Load Balancing (ELB and ELBv2) AWS instances
  • Performance improvements for the Instance Group tree
  • Applying templates with active maintenance will properly start maintenance immediately on application targets

Bug fixes

  • Fixed the following API-related issues:
    • Internal Server error occurs when creating a user via the API without defining a user password within the payload
    • The API GET /USER endpoint is returning a larger than expected number of users as external
    • Unable to use the API to modify users that were invited externally
    • Deleting a user via the API only removes the user-assigned roles
    • Users created via the API loses their defined role if the group is not defined in the payload
  • Fixed SSL certificate expiration issues 
  • Fixed an error in the Edit Server modal where saving after applying tags fails

April 1, 2019

  • Multi-tenant users now have the option to use a single SSO configuration for both primary and child accounts 
  • Updated the user/user_ID endpoint of the API with a new method for adding or replacing tags 
  • Visual updates to the Up/down widget
    • The Metric name and Incident ID are now displayed
    • Selecting the Incident ID opens a new tab

Bug fixes

  • Fixed an issue where selecting a time range from the dashboard does not update the data displayed on the widgets

March 27, 2019

  • Updated the /server endpoint of the API with the countermeasures_enabled field to show if CounterMeasures is enabled on a server
  • Improved the load time performance of the Resolved Incident details widget

Bug fixes

  • Fixed an issue where confirmation check locations are not automatically updating when public monitoring locations are whitelisted
  • Fixed an issue where searching for servers with a deleted status using the API only returns servers that have a server_group entry
  • Fixed an issue where recurring maintenance schedules cannot be deleted via the API

March 21, 2019

Bug fixes

  • Fixed an issue where changes made to an On-Call schedule are not applied and continuously reverts back to a previous schedule
  • Fixed an issue where some entries are duplicated in the instance tree
  • Fixed an issue where an error occurs when connecting to Slack

March 19, 2019

  • Updated the OnSight vCollector standalone installer (one-liner) to support tags, templates, and instance group

Bug fixes

  • Fixed an issue where an error occurs when inviting non-Panopta users to a Panopta account
  • Fixed an issue where the password field is not displayed when the Allow non-SSO Login box is selected while configuring Okta
  • Fixed an issue where an error occurs when switching accounts and then visiting the Infrastructure Map
  • Fixed an issue where None is getting appended to cloud metrics in templates
  • Fixed an issue where adjusting the timescale do not work on the Aggregated Availability metric 

March 14, 2019

  • The HTML title shown on the tab on the Status Page now uses it's configured name instead of Panopta Public Reports
  • The option to convert instances to network devices is now available on the Discovered Instances tab for OnSights

    .

Bug fixes

  • Fixed an issue where template expressions with a slash ( \ ) are getting escaped more than once
  • Fixed an issue where items are filtered by the first letter of the search string instead of the whole string when performing a search in the instances pane
  • Fixed an issue where the exclude from availability flag option was not being applied correctly

March 6, 2019

  • Performance improvements to global instance tree

Bug fixes

  • Fixed an issue where text overflows outside of an Infrastructure Map flyout
  • Fixed an issue where paused metrics do not appear when configuring single metric widgets
  • Fixed an issue in the Dashboard where some metrics do not appear when setting up widget
  • Fixed an issue in the Incidents page where some active incidents' details do not show up
  • Fixed an issue in the Dashboard where the tooltip when hovering over a widget does not appear correctly 
  • Fixed an issue where an incident discovered while under maintenance does not re-open once maintenance ends

February 20, 2019

  • Improved handling of OnSight skew alerts to prevent alert flapping

Bug fixes

  • Fixed an issue where errors are raised when editing cloud discovery records 

February 12, 2019

  • Introduced performance improvements for the Instance tree 
  • Creating network devices via the API is now supported
  • Updated the Metric Configuration Report to show paused metrics

Bug fixes

  • Fixed an issue where some CloudWatch metrics are generating several results for the same timestamp
  • Fixed an issue in the Dashboard where the drive letter is missing from the bar chart series name
  • Fixed an issue where disabling certificate verification also disables the warning for expiring certificates
  • Fixed an issue where the filter for Templates do not work in the Instance tree and all other pages where the Templates filter is available 

February 6, 2019

  • Agent Metrics can now be paused and unpaused using the API by using a PUT request 

Bug fixes

  • Fixed an issue where some Active Incident notifications remain even if the incidents that caused the notification were resolved
  • Fixed an issue where a notification is sent every 30 minutes at the start of the On-Call even if the configured amount of time is for more than 30 minutes
  • Fixed an issue where some cloud metrics are not appearing in the Instances drawer of the Infrastructure Map
  • Fixed an issue where some EC2 instances are removed even though their Cloud Connection was deleted

January 31, 2019

Bug fixes

  • Fixed an issue where negative pattern match for templates is producing incorrect metric results
  • Fixed an issue where certain AWS CloudWatch metrics were being improperly imported
  • Fixed an issue where some public and non-public dashboards are rendered incorrectly

January 24, 2019

  • Improved handling of multiple CounterMeasure instances with conflicting states
  • A tooltip with the full metric configuration is shown when hovering over a truncated metric name in the Infrastructure Map flyouts 
  • Individual metrics can now be selected when creating a maintenance schedule. Monitoring will continue as usual for metrics that were not selected

  • The latest version of Panopta OnSight for AWS is now available in the AWS Marketplace

Bug fixes

  • Fixed an issue with a missing field when issuing a request for a list of all servers using Panopta's API
  • Fixed an issue with the Link Slack User modal not displaying correctly when using Chrome or Safari

January 22, 2019

  • Changes were made so that when adding an On-Call, the On-Call Schedule drawer slides out instead of displaying a modal
  • UX changes to the Tag Usage drawer
  • OnSight updates (See Upgrade the OnSight vCollector)
    • Improved syncing performance of large metric payloads 
    • Added support for manual insertion of SSL certificates in network checks 
    • Added vCollector check latency alert functionality
    • Improved logic for processing diagnostic data reporting
    • Improved vCollector web UI upgrade support
    • Added additional permissions checking for systems running SELinux
    • Improved network discovery logic when adding new instances via vCollector
    • Improved multistep check engine tuning for vCollectors
    • Improved packet loss detection when running network checks

Bug fixes

  • Fixed an issue with search not working in Account History. To verify, go to Accounts History then perform a search
  • Fixed spacing issue in the Infrastructure Map when there is more than one incident at a time

January 16, 2019

  • Infrastructure Maps are now generally available for non-reseller accounts - you can read more about them here
  • AWS Aurora Serverless is now available through the AWS integration (make sure to update your IAM policy)
  • Do you use docker? Our support is coming soon and we want your input! Email mark@panopta.com for more info

Bug fixes

  • Fixed an issue with custom metrics not showing as available when added via template

January 9, 2019

  • When clicking a node in the Infrastructure Map, a detailed instance pane slides out on the right
  • Metric names can now be overwritten from the Edit Metric pane
  • Various UX tweaks

Bug fixes

  • Fixed a bug where real-time tests were ignoring SSL verification opt-in
  • Fixed a bug where certain HTTPs connection errors were being categorized as timeouts
  • Fixed a bug that impacted Azure Virtual Machine imports if the Virtual Machine had corrupted network interface
  • Fixed a bug where EC2 tags were being imported when tag imports had been turned off